Call: (315) 598-4717

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Most of OCO's services remain open and operational, with some changes to comply with CDC and Health Department guidelines.
Click the link below for the latest updates.

OCO Services Updates: What’s Closed, What’s Modified, What’s Rescheduled and What’s Canceled


(Click on buttons below for updates)





ACCES-VR orientations are canceled until further notice. Call 315-342-7532 with any questions.


Health Services

Reproductive Health: All non-essential visits have been switched from in-person to telemedicine. Our providers are continuing to see patients, with the following precautions:
Patients whom one of our providers determine need to be seen in the office are being asked to contact our office when they arrive for their appointment (before coming inside) for instructions on where/how to enter the office.  Call 315-598-4740 (Fulton) or 315-342-0888 (Oswego).

WIC Services: Full services being provided but no face-to-face meetings or appointments; staff are working with clients via telephone. Call 315-343-1311.

Insurance Navigators: Are continuing to provide assistance in enrolling uninsured in health insurance. No face-to-face appointments; staff are working with clients via telephone phone in accordance with Guidelines released by the New York State of Health. Call 315-342-0888.


The NY State of Health and New York State Department of Financial Services announce a special enrollment period for uninsured New Yorkers. The enrollment period is opening between March 16 and April 15, 2020. Please find more information at this link:

New York will make a Special Enrollment Period available to New Yorkers during which eligible individuals will be able to enroll in insurance coverage through NY State of Health, New York's official health plan Marketplace, and directly through insurers. This step is being taken in light of the COVID-19 public health emergency to further protect the public health of New Yorkers, so that individuals do not avoid seeking testing or medical care for fear of cost. Individuals who enroll in Qualified Health Plans through NY State of Health or directly through insurers between March 16 and April 15, 2020 will have coverage effective starting April 1, 2020. Individuals who are eligible for other NY State of Health programs – Medicaid, Essential Plan and Child Health Plus – can enroll year-round.

OCO IPAN Navigators can assist Oswego County residents via telephone. Please call us at 315-342-0888, extension 1450. You can also apply for coverage through NY State of Health on-line at, or via the state’s toll-free number 855-355-5777. As directed by Governor Cuomo, all New York insurers will have waived cost-sharing for a COVID-19 testing,

Education Services

Head Start Centers: CLOSED due to the closing of all Oswego County school districts until April 14.  Call OCO Education Services at 315-598-4711 with any questions.

Nutrition Services

Senior Meals: 

  • Home Delivered Meals being provided.
  • Call the county Office for the Aging at 315-349-3484 to sign up.
  • OCO has added precautions to delivery to keep seniors and drivers safe; no physical contact.
  • Nutrition Services staff call the seniors weekly to offer social interaction while home.

Senior Dining & Activity Centers:  CLOSED

  • “Drive-thru” meal pickup now avaialble at some Dining & Activity Center locations.
  • Call the day ahead before noon to reserve your meal.
  • If you’re not a regular Dining Center participant, you can call the Dining and Activity Center in your area or the Nutrition Services office at 315-598-4712.

Transportation Services

Oswego County Public Bus Routes will temporarily change OPT fixed Route to OPT/On-Demand Services; Customers Should Reserve 24 Hours Ahead

Oswego County Public Transit (OPT), operated by the Oswego County Opportunities, Inc., continues to be operational and is following public transportation guidelines from the Centers for Disease Control.

Beginning Monday, March 30, customers of OPT fixed route service are able to use OPT/on-demand services for rides to medical appointments, pharmacies, food pantries and grocery shopping. Services will be available Monday through Friday from 7:30 a.m. to 5:30 p.m.

Rides need to be scheduled least at 24 hours in advance by calling Oswego County Opportunities at 315- 598-1514. Requests for service should be made as far in advance as possible.

“As an additional measure to help avoid person-to-person contact, fares will be waived for the OPT/ondemand service until further notice for customers needing to travel for the essential purposes of medical appointments, pharmacies, grocery shopping and food pantries,” said Gary Mashaw, Director of Transit Services for OCO, Inc. “To accommodate the recommendations of the World Health Organization, and to ensure the safety of the driver and other passengers, we have adjusted our standard operating procedures and will be screening riders.”

When calling for OPT/on-demand service, patrons will be asked the following questions:

  • - Is this trip critical or can it be rescheduled in a few weeks?
  • - Have you had a fever, cough, or shortness of breath in the last 14 days?
  • - Have you left Oswego County and traveled to or in an area that has been identified as having a high risk for exposure in the last 30 days?
  • - Have you been in known contact with anyone diagnosed with COVID-19?

Customers that have symptoms such as fever, cough and shortness of breath will be unable to use the Oswego County Public Transit OPT/on-demand service until the State of Emergency has been lifted.

Mashaw said public transit buses and vans are cleaned daily, and in between shifts. All buses and vans are equipped with hand sanitizers, Clorox wipes and gloves.

“As expressed by the Oswego County Health Department, anyone who is sick should stay home,” said Mashaw.

Mashaw said customers who have COVID-19 symptoms will be advised to contact their healthcare provider. If they do not have a healthcare provider, patrons will be advised to contact Oswego County's COVID-19 hotline at 315-349-3330.

People concerned that they may have been exposed to COVID-19 should call the NYS COVID-19 hotline at 1-888-364-3065 or the Oswego County Health Department COVID-19 hotline at 315-349-3330.

“Please keep in mind that this is a very fluid situation and changes occur rapidly,” said Mashaw. “We will continue to take direction from the Oswego County Health Department and the Governor’s Office, updating plans as necessary.” For more information and updates, visit the OCO website at or call 315-598-1514.

Attention Transit Riders: For Your Health and Safety

We wanted to assure you that OCO’s Public Transit team is sanitizing buses to combat any possible spread of COVID-19, to our area.

We are practicing precaution and following guidance from the Center for Disease Control. Thanks for your patronage!

Here is some information on COVID 19

Who is at higher risk?

Older adults and people with chronic medical conditions are being advised to stay home.

Some people are at higher risk of getting very sick from this illness. This includes:

  • Older adults
  • People who have serious chronic medical conditions like:
    • Heart disease
    • Diabetes
    • Lung disease

If you are at higher risk for serious illness from COVID-19 because of your age or because you have a serious long-term health problem, it is extra important for you to take actions to reduce your risk of getting sick with the disease.

5 Steps to Prepare for COVID-19

Infectious disease experts say most cases of COVID-19 are mild to moderate, like the common cold. But it can be more severe in older adults and people with chronic health conditions.

Anyone at high risk for complications should talk to their health care provider for more information.

#1 Make a plan

  • Make a list of people and organizations who can help if you become sick. Consider: family, friends, neighbors, carpool drivers, health care providers, teachers, employers, the local public health department, health care services, and other resources like mental health services.
  • If you live alone and become sick, you may need to ask for help. If you have a chronic disease and live alone, ask your friends, family, and health care providers to check on you.

#2 Prepare as you would for a winter storm

Have someone shop for you and have basic supplies on hand.

  • Pick up some extra foods like canned goods, dry pasta, and peanut butter.
  • Have soap, hand sanitizer, tissues, fever reducers like acetaminophen or ibuprofen on hand.
  • Call your doctor and ask for an additional supply of your prescription medications.

#3 Stay informed

  • Stay connected on your state and local health department's social media pages and websites for timely and accurate COVID-19 information.
  • Be aware of false information circulating on the internet. Accurate and up-to-date information is available from the State Health Department at or its hotline at 1-888-364-3065, and the U.S. Centers for Disease Control and Prevention's website at

#4 Prevent the spread of colds, flu and COVID-19

        Everyone should:

  • Stay home when you are sick.
  • Wash your hands often with soap and water for at least 20 seconds, especially before you eat and after using the bathroom.
  • Cover your cough and sneezes with a tissue and discard in a closed container.
  • Clean frequently touched surfaces and objects.
  • Avoid close contact with people who are sick. Keep a distance of at least 6 feet to help slow the spread of COVID-19.

If you have symptoms, call the Oswego County Health Department
for guidance: 315-349-3545

Check back daily for new updates!