Call: (315) 598-4717

Crisis & Development Services

Midtown Plaza (lower level), Oswego, NY 13126
Free & Confidential Services
315-342-7532 (Office)

OCO Crisis Hotline:  315-342-1600  or  315-342-7618  or  1-877-342-7618 (toll free)

Crisis intervention and support for:

  • Victims of domestic violence, dating violence, sexual assault, stalking or other violent crimes
  • People experiencing a housing crisis or difficulty meeting basic needs
  • People experiencing other types of crisis


Crisis & Development Services assist people in gaining safety, self sufficiency and personal growth through prevention, intervention and skill building services.

Prevention and Outreach Services:

Health Education Logo Health Education focuses on teen pregnancy prevention and the reduction of sexually-transmitted infections through providing education in schools as well as in the community. Our mobile testing unit provides confidential HIV testing and prevention services at various locations throughout Oswego County. Health Education aims to connect individuals to our health centers to improve the reproductive health of the community. We proudly provide the linkages necessary to break barriers to care and make connections for our consumers. We offer a variety of free or low cost sexual health services to individuals regardless of age, sexuality, or gender.


Clubhouse provides a safe, inviting space that is inclusive for young people 12-17 and young adults 18-21 to develop pro-social skills that promote long-term health wellness, recovery and a drug free lifestyle, while connecting youth to community supports, increasing youth-adult partnerships, and reducing the stigma people in recovery face. Clubhouse operates scheduled drop-in type sessions Tuesday-Saturday at the OCO Midtown Plaza location offering a variety of activities & supports for youth & families.


BMEN Logo  BMEN – men's batterer accountability program, one of many penalties the criminal and civil justice system may use to hold abusers accountable for their acts of domestic violence. Participants are mandated to attend and are required to complete a minimum of 26 weeks. The program focuses on the effects of DV on relationships and families and why a person chooses to be an abusive partner. The group reviews healthy relationship behaviors and is focused on holding the abusive partner accountable for their choice to be violent.


Intervention Services:

Crisis Hotlines provide consumers who are experiencing domestic violence and sexual violence or housing issues with access to highly trained specialists 24/7. The hotlines also act as a link to a wide variety of community programs and resources that will help individuals and families meet their needs and accomplish their goals.


Homeless Services provides supportive services to stabilize households by preventing homelessness and facilitating the transition from homelessness to permanent housing. Homeless Specialist assists families/ households by assessing needs and strengths, planning goals, researching to locate housing/prevent eviction, advocate for families, supporting families to maintaining housing, and monitoring progress in retaining housing. Direct financial assistance is available and support services include case management and job skills training. Additional services include distributing emergency supplies, outreach, drop in, hotline and transitional living services.


SAF logo Services to Aid Families (SAF) provides residential and non-residential services to survivors of domestic violence, sexual assault, dating violence, elder abuse and stalking as well as crime victims. Services are designed to assist and empower survivors as well as to mobilize a coordinated community-wide response to those issues.

Staff offer community, professional, and school-based education on domestic violence, sexual assault, child abuse, dating violence as well as informational sessions on intervention services provided by the SAF program. Presentations on the above listed topics can be geared specifically to meet the needs of the intended audience and will include age appropriate material. Common topics may cover but are not limited to; healthy relationships, the criminal justice and civil justice response, sexual assault prevention and intervention, crime victim’s compensation, bystander intervention, common myths about domestic and dating violence, the effects of battering on the family, and how to create a coordinated community response to aid in the prevention of dating violence, domestic violence and sexual assault.


Care Management Services:

Backstreet Books Logo  Backstreet Books is the place in Fulton to stop for used books or to use a computer. Backstreet Books also acts as a job training site for consumers to build their job skills as well as a community meeting spot.


  Family Case Management provides family-centered and strength-based case management services throughout Oswego County to families referred by DSS.


  Job Assistance Readiness Training (JART) is an employment skills program for ages 16 and up. Through JART, consumers will gain job readiness skills, on-the-job training, and support to find ongoing employment in the community. Consumers can test for the National Work Readiness Credential and will gain the personal competencies and skills needed for successful employment.


Health Homes provides care management services to help make sure everyone involved in an individual’s care is working well together and sharing information that is important in supporting a person’s health.  Health Home Care Managers help coordinate not just medical, mental health, and substance abuse services, but the social service needs of the individual as well.


OPTIONS works with women and their families to improve the health of moms and babies throughout Oswego County by helping mom and dads to gain health care and connections to community resources. One on one education on women’s health and infant health are offered through home visits or by phone and text. OPTIONS strives to give women and their families the tools they need to accomplish their goals.

Click this link to view the OPTIONS Services Flyer

Self-Referral form (click this link to request services from the OPTIONS program) - E-mail your completed form to: Or mail your completed form to:  OCO OPTIONS - 18 East Cayuga Street, Midtown Plaza, Oswego, NY 13126

  The PATH is a transitional living program for homeless young people, ages 16 – 21 that provides the opportunity to learn independent living skills, complete educational goals and to become a responsible member of the community. The PATH has provided services to youth since 1991.


  Supervised Visitation Program provides a safe place for children during supervised visitation with his/her non-custodial family member. It also serves as an exchange service where children are dropped off and picked up by each family member in a safe setting free from conflict. The staff of this program keep a neutral position between all family members using our services. Staff will make sure that children have safe and meaningful interactions with all family members.