Call: (315) 598-4717

Advocate - Health Home - F/T

posted 7/12/2019


Full time


Crisis & Development Services



Grade 9 - Start Rate $15.71 per hour

Full-time – 37.5 hours/week with flexibility required

 Monday through Friday – 8:30 am to 4:30 pm

Location:  Riverscape in Fulton

Crisis & Development Services has announced the availability of one position to provide Health Home approved services to consumers involved in the Health Home Service System.

  • Meet with consumers and/or, primary caregivers/advocates/guardians and families to prepare them for the various stages of the system they are involved with. 
  • Advocate, accompany and/or negotiate on behalf of consumers and/or their advocate or guardian.
  • Directly work with wide cross-section of consumers.
  • Conduct assessments for services.
  • Work individually, and as part of a team, to provide home visits and case management services, connections to community supports and follow-up.
  • Assist consumers with various health issues through advocacy, accompaniment and general support.
  • Track and compile statistics.
  • Provide/arrange for training for community partners.
  • Provide on-call coverage on a rotating basis.
  • Develop and maintain effective working relationships with community partners.


  • Must have working knowledge of Medicaid Billing and Health Home documentation requirements, protocols, MAPP and other databases; or the ability to learn.
  • Must be familiar and able to work effectively with assigned individuals.
  • Must be able to assess situations, exercise good judgment and de-escalate situations.
  • Must have the ability to work with special needs populations.
  • Must have a valid NYS Driver’s License with a driving record within policy and access to a Properly insured vehicle for travel and transport.
  • Minimum qualifications include a Bachelor’s degree or Associates degree and 1-3 years of related experience.

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