OCO Feedback

OCO Feedback Forms

Note: Please be aware that feedback is monitored only during normal business hours (Monday-Friday 8:30 AM to 4:30 PM) and may not be read every day. Feedback is for comments, concerns, praises and suggestions. Do not use this email to make, reschedule, cancel or confirm an appointment, request specific program or service information, or submit questions about job openings.

If you are in a crisis, please contact OCO’s 24-hour Crisis Hotline:

  • If you are the victim of physical, sexual, emotional abuse and/or assault, please call 315-342-1600 OR 315-342-7618
  • If you have run away, are homeless or at risk of being homeless, please call 315-342-7618 or 1-877-342-7618.

Have an idea or suggestion? A concern or complaint you’d like to share? A compliment about our staff or our services? Tell us, using the form below, labeled “Feedback.” If you want someone to contact you, make sure to include your name and contact information. Otherwise your comment will remain anonymous. We welcome all of your comments and suggestions.

For complaints of sexual harassment, harassment in other forms, and/or discrimination occurring in the workplace, please click on the form below.  This form may be completed by anyone (employees, volunteers, paid/unplaid interns, visitors, contractors, and other non-employees) experiencing or aware of harassing or discriminatory behavior in an OCO workplace.

OCO Participates in
DSRIP Projects

Dear Medicaid Beneficiaries, Advocates and Others:

Oswego County Opportunities, Inc. is part of a Performing Provider System (PPS) under New York State’s Delivery System Reform Incentive Payment (DSRIP) program.  DSRIP focuses on health care system transformation, where providers work to improve and coordinate community based, primary care, mental health and preventive care services.  The lead PPS organization in our area is Central New York Care Collaborative, Inc. (CNYCC).

We participate in the following DSRIP projects in the CNYCC PPS:

  • Integrated Delivery System
  • DSRIP Care Management
  • Patient Activation
  • Behavioral Health Community Crisis Stabilization Services

If you have any questions, concerns or complaints about these DSRIP projects or the CNYCC PPS, please contact:
Mike Scaries, Corporate Compliance Officer at Oswego County Opportunities

  • email: report2OCO@oco.org
  • compliance hotline: 1-800-359-1171
  • confidential reporting form online


CNYCC’s Compliance Officer

All reports are treated with respect and may be made anonymously. No one will retaliate against any person making a report in good faith. Thank you.

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