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Facing a Health Crisis with Calm and Preparedness

As more information is received about the growing number of COVID-19 cases, it is normal to experience some fear, weariness, and increased stress. COVID-19’s impact on the holiday season can also add to feelings of anxiety, disappointment, and isolation. Our Employee Assistance Program, Crouse HelpPeople, has provided the following guidelines for practicing good self-care for yourself and for your loved ones:

  • Try to keep things in a calm perspective. Take a deep breath and remind yourself of the action that you can take to help protect yourself, your family and your community. Be constructive with your worry by taking simple actions such as social distancing and regular hand washing. Your actions can truly make a positive impact on the situation. Taking breaks from news and social media can allow you to focus on other important issues occurring in your life. Make use of any extra time away from the typical running around to focus on relaxing activity at home. Remember that the unknown does not equate to worst case scenario.
  • Take the time to educate yourself and get the facts. It is helpful to adopt a more mindful approach as you follow news reports about the coronavirus. It’s important to verify information that you receive from family, friends or on social media.
  • The U.S. Centers for Disease Control and Prevention has a webpage dedicated to information on the coronavirus outbreak. 
    • Oswego County COVID-19 Hotline: 315-349-3330 
    • New York State COVID-19 Hotline: 1-888-364-3065 
    • Upstate University Hospital's Regional Triage Line for COVID-19 (available from 7 a.m. until 11 p.m.): 315-464-3979 
  • Talking with your children.  Discuss information about the coronavirus with honesty. Be mindful of age-appropriate information. Parents can also help to alleviate fears and stress by engaging children in routines, activities and schedules. Remember children observe your behaviors and emotions for ways on how to manage their own feelings during this time. You may want to limit how much media they take in to help ease their anxiety. Here’s a good resource for parents to check out:
  • Stay connected. Maintaining social relationships that can provide a sense of normality and foster valuable outlets for sharing feelings and relieving stress. You can maintain these connections without increasing your risk of getting the virus by talking on the phone, face time, Skype, texting or chatting with people on social media platforms. 
  • Seek additional help. You may feel an overwhelming nervousness, a lingering loss and sadness or other prolonged reactions that adversely affect your job performance or interpersonal relationships. Please reach out to a trained professional or experienced mental health counselor for additional support. Your EAP providers can help you deal with extreme stress and find productive ways to manage adversity. 

Please contact HelpPeople at 315-470-7447 or 1-800-777-6110, or explore the resources for you and your family on their website:

Scenes from OCO's Annual Meeting April 9, 2019

Circles of Security changed our lives
Circles of Security is topic of Annual Meeting guest speakers
Congratulations to Whelahan Award winner
Diane Cooper-Currier and Ron Darrow
Finance Director recognized for service
Howard Wilcox Volunteer of the Year Award presented to John Zanewych
New Board Members welcomed
OCO Ex Dir Diane Cooper-Currier and retiring Board of Directors Treasurer Ron Darrow